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FAQ

Contact Information:

Phone: 13674502502

Email: mintlab@mintlabshop.com

Room 901B, Block B, Building 6, Huizhanwan Zhonggang Plaza, No.83 Zhanjing Road, Zhancheng Community, Fuhai Subdistrict, Bao'an District, Shenzhen City, Guangdong Province, P.R.China

Average answer time: 24h (Not Including weekends and holidays)

Q:What are nicotine pouches made of?

A:Nicotine pouches (such as Pouch products) are mainly made of nicotine (usually synthetic or extracted), plant-based fillers (such as microcrystalline cellulose), pH regulators (such as sodium carbonate or sodium bicarbonate), food-grade flavorings, sweeteners (such as sucralose or xylitol), and humectants (such as propylene glycol and glycerin). The outer layer is a food-grade nonwoven sachet that holds the ingredients and controls the release of nicotine in the mouth.

Q:How do I use a nicotine pouch?

A:To use a nicotine pouch, place it between your upper lip and gum, leaving it there without chewing or swallowing. The pouch slowly releases nicotine, which is absorbed through the gums over about 20–60 minutes. After use, simply remove it and dispose of it properly. Avoid chewing the pouch or eating it, and wash your hands if needed.

Q:nicotine pouches safe to use?

A:Nicotine pouch products are intended only for adult nicotine users. They are smoke-free and tobacco-free, but still contain nicotine—a substance that is addictive.

Q:Do you offer free shipping?

A:Yes, we offer free shipping for orders over $39.99.

Q:How can I contact customer support?

A:You can reach our support team anytime via the Contact Us page or email at mintlab@mintlabshop.com
. We typically respond within 24 hours.